Terms and Conditions

The PflichtPilot web application is provided by Andreas Fetscher, Sauggarter Str. 33, 88524 Uttenweiler, Germany (sole proprietor; see Imprint).

These terms apply to all contracts for the use of PflichtPilot concluded via pflichtpilot.app. The offering is primarily directed at companies, self-employed professionals, and other business users; contracts with consumers are not excluded. For consumers, section 8 (right of withdrawal) additionally applies.

The German version of these terms (AGB) is authoritative; this English version is provided for convenience.

PflichtPilot is a web-based documentation system for recording and managing recurring obligations and related records. Obligations are structured as chronological documentation chains; iterations are created through archiving, and uploaded records remain assigned to their iterations.

The free scope (Free) covers creating, structuring, and archiving obligations, the per-obligation ZIP export, and the GDPR account data export. Uploading records, exporting structured evidence packages (audit PDF and ZIP with SHA-256 integrity identifiers), and public verify URLs per evidence package are part of the paid scope (section 4).

SHA-256 hashes and verify codes serve the technical comparison of export artifacts. They do not replace a qualified electronic timestamp under eIDAS. PflichtPilot does not provide legal advice and does not guarantee that user-recorded content is complete or meets legal requirements in any individual case.

Use requires a user account. Sign-in is via email address using a login link. Users must protect their credentials and the email address used from third-party access and keep their details up to date.

The plans and prices shown on the pricing page at the time of ordering apply:

Pro Solo (subscription): €19.99 per month or €199.99 per year. The subscription renews automatically as set out in section 6 (business users: for the respective billing period; consumers: indefinitely after the initial term) unless cancelled.

Founder Lifetime (one-time purchase): €499.99 once. The one-time purchase is not a subscription; it grants the Pro Solo scope for the lifetime of the product without recurring payments. Availability is limited and shown on the pricing page.

The final price shown in the order process (Stripe checkout), including applicable statutory VAT, is authoritative. Discounts and coupons apply only to the extent shown in the order process. The contract for a paid plan is concluded upon completion of the order process and payment confirmation.

Payments are processed by Stripe (Stripe Payments Europe, Limited, Dublin, Ireland). Invoices, payment methods, plan changes, and cancellations can be managed via the Stripe customer portal from within your account. PflichtPilot does not store complete payment data; details are set out in the privacy notice.

The Pro Solo subscription has an initial term of one billing period (one month or one year, depending on the selected plan).

For business users within the meaning of § 14 BGB: after the initial term, the subscription renews automatically for successive periods of the same length unless cancelled before the end of the current term.

For consumers within the meaning of § 13 BGB: after the initial term, the subscription continues for an indefinite period. The consumer may cancel the renewed subscription at any time with one month's notice. Fees already paid for periods after the cancellation takes effect are refunded pro rata.

Cancellation is possible via the Stripe customer portal in your account, by email to [email protected], or via the cancellation page "Cancel contracts here" (no login required). The right of both parties to extraordinary termination for good cause remains unaffected.

When a paid plan ends, access to paid features ends: new evidence-package exports and new verify URLs can no longer be generated, and previously issued verify URLs become inactive while no active plan exists. The account remains available in the Free scope; created obligations, structures, and previously uploaded records are retained and can be downloaded via the per-obligation ZIP export and the GDPR account data export.

Users are advised to export required evidence packages and records before the plan ends and to keep their own backups.

If the user is a consumer within the meaning of § 13 of the German Civil Code (BGB), the following right of withdrawal applies. Business users within the meaning of § 14 BGB have no right of withdrawal.

Withdrawal instruction: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (Andreas Fetscher, Sauggarter Str. 33, 88524 Uttenweiler, Germany, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. by email or letter). To meet the withdrawal deadline, it is sufficient to send your notice of withdrawal before the withdrawal period expires.

Effects of withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the service already provided up to the time of withdrawal, compared with the full scope of the contracted service.

Model withdrawal form (pursuant to Annex 2 to Art. 246a § 1 (2) sentence 1 no. 1 EGBGB):

(Complete and return this form only if you wish to withdraw from the contract.)

— To Andreas Fetscher, Sauggarter Str. 33, 88524 Uttenweiler, Germany, email: [email protected]:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date

(*) Delete as appropriate.

Users are responsible for the content they upload and create. Illegal content must not be uploaded or published. Users are also requested to maintain their own regular data backups.

Recording and uploading records completely and on time is the user's own responsibility (Obliegenheit). The provider supplies the documentation features; the substantive completeness of the record-keeping remains the user's responsibility. The provider is not responsible for disadvantages arising from records the user did not record or upload.

PflichtPilot is continuously developed. Feature changes and extensions are possible as part of product development; the contractually owed core scope of a booked plan (sections 2 and 4) is not reduced by this. There is no claim to uninterrupted availability; maintenance windows and reasonable, technically necessary interruptions remain reserved.

The provider is liable without limitation for intent and gross negligence and for injury to life, body, or health. In cases of slight negligence, the provider is liable only for breaches of essential contractual obligations (cardinal obligations), limited to the foreseeable damage typical for this type of contract. Essential contractual obligations are obligations whose fulfilment is a prerequisite for the proper performance of the contract in the first place and on whose observance the contractual partner may regularly rely. In all other respects, liability is excluded. The provider's no-fault liability for defects already existing at the time the contract was concluded pursuant to § 536a (1) alternative 1 BGB is excluded. Liability under the German Product Liability Act remains unaffected.

Users can delete their account at any time and download their data beforehand. The provider may suspend accounts in case of misuse, violations of these terms, or illegal activities. Statutory user rights remain unaffected.

Information about the processing of personal data is provided in the separate privacy notice: Privacy.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; for consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of their habitual residence. The contract language is German. Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.